It will take approximately 25 days for the product to be delivered to the customer after the order is confirmed.Additional delivery time may be required depending on the season.If there is a delay, we will contact the customer in advance.
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PRODUCT INTRODUCTION
About frequently asked questions
Frequently asked questions about returns and refunds
Q1 Is it possible to return the product?
Since this is a fully custom A1 product, we do not normally return it. Please note that we do not accept returns or refunds for items that are different from what you expected, slightly different colors, or the size does not fit. If there is a production error, we will re-produce it free of charge.
About the price
Q1 Does the price include tax?
All prices listed on the A1 site include tax, and shipping is 1000 yen nationwide.
About product delivery date
Q1 I would like to confirm the delivery date of the product.
A1It will take approximately 25 days for the product to be delivered to the customer after the order is confirmed.Additional delivery time may be required depending on the season.If there is a delay, we will contact the customer in advance. .
About email
Q1 I haven't received the email.
A1 Check that the email address is correct. ① Is it full-width? ② Is there no typos in the email address? ③ Check that it is not in the spam folder. ④ Change the email reception settings. Make sure to receive emails from {2}}. You can send it directly to the email address below. maikaken@163.com
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